Before activation
Review plan duration, limits, setup and hardware costs in the quote before payment.
Before payment
Cancellation and refund policy
Refund eligibility is reviewed based on activation date, delivered services and the written quote. Hardware or setup costs are not hidden inside software pricing.
After activation
Cancellation and refund requests are reviewed against usage, delivered work and non-refundable third-party costs.
How to request
Send the request from the account email with invoice number and reason for written review.